Privacy Policy

1. Data Controller

Rook Agentics Ltd, 46 The Fairways, Ballycarnane Woods, Tramore, Co. Waterford, X91 H9E8, Ireland. Registered in Ireland. Contact: [email protected]

2. Data We Collect

• –Contact forms: name, email, phone number, message.
• –Usage: anonymised analytics — no personally identifiable information (PII) stored.
• –Services: transaction logs (encrypted, customer-owned data).

3. Legal Basis

Consent (contact forms), Contract (service delivery), Legitimate Interests (security and fraud prevention).

4. Sharing Your Data

We do not sell your data. We share only with processors required to deliver our service: Anthropic (AI infrastructure), Stripe (billing), Hetzner (hosting). All processors are DPA-signed and GDPR compliant.

5. Your Rights

You have the right to access, rectify, delete, port, and object to processing of your personal data. Email [email protected] — we respond within 30 days.

6. Security

We operate PCI-DSS compliant infrastructure, ISO 27001 processes, and end-to-end encryption in line with Article 32 GDPR.

7. International Transfers

Where data is transferred outside the EU/EEA, we use Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Cookies

We use essential cookies only. See our Cookie Policy for full details.

9. Retention

Contact form data retained for 2 years. Transaction records retained for 7 years (Irish statutory requirement). You may request deletion at any time.